Cancellation policy

Right of withdrawal

Please note that we can only offer free returns within Germany. Returns from other countries will be subject to the respective shipping fees.

You have the right to withdraw from this contract within one month without giving any reason. The withdrawal period shall be one month from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of withdrawal, you must notify us, Yeans Halle Sindelfingen GmbH, Mahdentalstr. 82, 71065 Sindelfingen, Tel. +49 703141077501, YH03@yeanshalle.de, of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have canceled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. Return shipping is free of charge. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning. The right of withdrawal does not apply to contracts for the delivery of goods which can spoil quickly or whose expiration date would be quickly exceeded. The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery. The right of withdrawal expires prematurely in the case of contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal was removed after delivery. The right of withdrawal does not apply to consumers who are not members of a member state of the European Union at the time the contract is concluded and whose sole residence and delivery address are outside the European Union at the time the contract is concluded. Withdrawal form If you wish to withdraw from the contract, please fill out this form and send it back to. Yeans Halle Sindelfingen Mahdentalstr 82 71065 Sindelfingen Germany E-Mail: yh03@yeanshalle.de I/we (--) hereby revoke the contract concluded by me/us (--) for the purchase of the following goods (--)/the provision of the following service (--) _______________________________________________________ _______________________________________________________ Ordered on (--) ____________ / received on (--) __________________ ________________________________________________________ Name of consumer(s) ________________________________________________________ Address of consumer(s) ________________________________________________________ Signature of consumer(s) (only for notification on paper) _________________________ Date (--) Delete as appropriate